Terms & Conditions

By accessing or using the Casapinganz website (casapingas.sg) or placing an order with us, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please do not use our website or services.

These terms apply to all visitors, customers, and users of the site. Casapinganz Crockery & Tableware reserves the right to update these terms at any time — continued use of the website constitutes acceptance of the revised terms.

All prices on our website are displayed in Singapore Dollars (SGD) and include prevailing Goods and Services Tax (GST) where applicable. Prices are subject to change without notice.

We make every effort to ensure that product descriptions and images are accurate. However, as our products are handcrafted, minor variations in glaze colour, surface texture, and dimensions are inherent characteristics of the pieces and are not considered defects.

We reserve the right to limit quantities, discontinue products, or withdraw items from sale at any time. Availability is not guaranteed until an order is confirmed.

An order placed on our website constitutes an offer to purchase. We reserve the right to accept or decline any order at our discretion. Your order is confirmed only upon receipt of a confirmation email from us.

We accept the following payment methods: [Placeholder — list accepted payment methods]. All transactions are processed securely. We do not store your full card details on our servers.

In the event that a pricing error occurs on our website, we reserve the right to cancel affected orders and issue a full refund. We will notify you promptly if this occurs.

Orders may be cancelled within 2 hours of placement by contacting us at hello@casapingas.sg. Once an order has been dispatched, it cannot be cancelled — please refer to our Shipping & Returns policy for return options.

All content on the Casapinganz website — including text, images, logos, graphics, and design — is the property of Casapinganz Crockery & Tableware and is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, or republish any content from this website without our prior written consent. Sharing our content on social media with proper attribution is welcome and appreciated.

Our website and products are provided “as is” without warranties of any kind, express or implied. We do not warrant that the website will be uninterrupted, error-free, or free of viruses.

To the maximum extent permitted by Singapore law, Casapinganz shall not be liable for any indirect, incidental, special, or consequential loss arising from your use of our website or products. Our total liability for any claim shall not exceed the value of the order to which the claim relates.

Our website may contain links to third-party websites (including our social media profiles and payment processors). These links are provided for your convenience and do not constitute an endorsement. We have no control over the content or practices of third-party sites and accept no responsibility for them.

These Terms & Conditions are governed by and construed in accordance with the laws of the Republic of Singapore. Any disputes arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the Singapore courts.

If you have any questions about these Terms & Conditions, please get in touch or email us directly at hello@casapingas.sg.